MEMPHIS, TN — Don’t use the “c” word when describing American Residential Services (ARS)/Rescue Rooter. At least not to the face of president Bill LeBaron.
True, ARS may have originally started out as a consolidator, with an aggressive acquisition program. What makes LeBaron’s situation a little different than others is that his parent company, ServiceMaster, acquired ARS in May of 1999 after it ran into some operational difficulties.