Whether you like them or not, rules provide boundaries. And staying within the boundaries helps you know what to expect. This makes planning and adapting much easier. You have rules for both your personal and professional life, although you might not always call them that. They are the principles that guide you and determine your decisions.
In this third article in the “Defining Duct Renovation” series, we’ll look at five rules you should remember. These rules are simple but not always easy to apply. If they were, everyone in our industry would follow them and repair poorly performing duct systems. As you read, consider how these rules might prevent some of your common headaches and help better serve customers.