Most software these days can do just about anything. So now it’s about doing it better. Customers are looking for ways software can help them out with tedious tasks (did someone say AI?) by eliminating steps, creating easy ways to access and save data, and finding more ways to digitize their business. They want software that can do it all, and then some.

“It is clear that IoT is here to stay, but it is unclear which platform in either the residential or commercial space will gain the lion’s share. What I do know is that HVAC systems don’t fix themselves if something is wrong. Building owners need contractors more than ever, and contractors need to be able to digest IoT communications and respond efficiently,” said Ben Hedenberg, vice president of sales at simPRO.