Many of the same ways that contractors have always done work don’t ... well, work. It’s not smart management thinking. Here are six ways managers need to readjust their thinking to work smarter. They are not in any order of priority; all are equally bad.
Many contractors bemoan that customers often select the competition based on the lowest price when they know they do better quality work. Many are constantly seeking to prove their worth. Yet many select the lowest priced items (hardware, gloves, tools, etc.). Many times field and shop workers complain about the inferior products they are given by the purchasing department. Shouldn’t you listen to your people just like you want your customers to listen to you?