Most contractors find themselves operating in two work modes: Get work. Do work. As the economy stands now, many shops are in the do work phase. But, the problem is, neither mode allows time for an improve work phase. Consider this tale from the children’s story, “Winnie-the-Pooh” by A. A. Milne:
Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it.