How the spiral duct manufacturer used continuous improvement to grow
This has been a year of tremendous growth for Omniduct. We have seen the demand for spiral duct increase greatly in our area, and we jumped at the opportunity to serve our customers.
However, we found ourselves getting further and further behind. With ever-increasing lead times, and employees facing mandatory overtime week after week, everyone was grumbling, and the pace felt unsustainable. If we were going to capitalize on the booming economy, we had to get better at what we’ve always done: build ductwork.