More than 12 weeks is the new five to eight weeks. That’s the result of a recent survey for acceptable wait times for air handlers conducted by Marlo, a provider of air handling units. These findings reflect how expectations have changed since the pandemic and other events have wreaked havoc on supply chains.
Marlo returned to the air handler market after about a decade away from it. They recently conducted a survey to capture the voice of the customer. The company gathered responses from 182 industrial manufacturers’ representatives, design engineers, HVAC contractors, and building operators and owners. The survey took place in February 2022.