Payments have gone from exchanging pieces of paper to swiping a piece of plastic. Now, many people pay with no physical device at all. As digital payments grow, contractors should consider allowing consumers pay the way they want. This means accepting payment apps and possibly even other types of currency, such as crypto.
Chris Yano, CEO of Ryno Strategic Services, said the topic of payment apps has been coming up a lot lately with his clients. Yano said HVAC contractors can’t ignore any form of payment, whether it’s an app or even Bitcoin. They need to meet the customer where they are at.