We can all agree that life has changed a bit post-2020 COVID pandemic. Equipment still fails like it did before 2020, but depending on your customer base, scheduling jobs can be a little more frustrating.
Many restaurants in my area have changed their operating hours because of limited staffing, so the ability to work on their equipment during normal business hours can be a challenge. It is not a major issue, but one of many we all have been forced to adapt to since 2020. It has always been a good practice to call your customer before arriving on the job; these days, it’s just more important in many areas across the country.