When a family-owned business is around for almost a century with over 3,000 five-star reviews online, it’s safe to say the company has some strong leadership. Jackson Comfort Services started in Cleveland back in the 1920s as a tinning business under the name J. W. Jackson Company. Four generations later, Jackson Comfort found its way to Northfield, Ohio, and shifted its focus to heating and cooling. J.W. Jackson’s grandsons, Gary and Mark, now run the business.
“I started with them in 1979 — they had one other employee at the time, so it was just four of us,” recalled Gary Jackson, co-owner and president, Jackson Comfort.