If we pay attention to the mistakes we make, we can usually learn a valuable lesson. While we can and do learn from our mistakes, it’s much easier to learn from others’ blunders. In last month’s article, I shared four reasons I failed selling duct upgrades so you could avoid them. The reasons were:
Rob Falke, president of National Comfort Institute (NCI), challenged me to do something about these four issues. Let’s look at three lessons I learned while tackling Rob’s challenge, as I set out to improve my skills selling duct upgrades.