The ridesharing company Uber began in 2009 and hit a $50 billion valuation in five years (almost two years less than Facebook), disrupting the transportation market, especially taxi business in urban areas. The pandemic has cut into the company, but it remains as an example of how quickly a market can change when software is involved.

Will the “Uberization” of HVAC — allowing technicians to be called directly off an app — become the next disruptive trend?