As we approach the end of what I hope has been a busy summer for you, it is time to be preparing for those times of the year when, traditionally, the phone doesn’t “ring off of the hook.” Those are times that we need to make sure we are keeping revenue flowing and keeping our people busy. Remember, we wanted them to work long, hard, and extra hours when we were swamped with calls, so it is up to us to have a strategy to provide hours for them the rest of the year.
That makes this the perfect time for me to give another sales pitch regarding the importance of maintenance agreements to the long-term success of your business. Whether you are large or small, new to the industry, or an established contractor, a good maintenance agreement program will strengthen your entire operation. There are a number of advantages in having a maintenance agreement program for both the customer and the contractor.