March is National Reading Month, a time when schools across the country encourage kids to pick up a book and develop a lifelong love of reading. Many HVAC contractors see a benefit in encouraging their employees to read as well. They find it improves thinking about the business and builds camaraderie.
Scott Merritt, owner of Fire & Ice Heating, Air Conditioning and Electrical Inc. in Columbus, Ohio, invests considerable resources in training his staff. Merritt’s firm operates an in-house training center where employees gain hands-on experience on all the equipment they will work on. But there’s also a lot of required reading.