The end of the year is usually a time of reflection, when we take a moment to think about all that has transpired over the last 12 months. Often we think about happy events, such as a child’s high school or college graduation or that long-awaited trip that we took last summer. Sometimes they’re sad memories, such as remembering that friend or family member who passed away or thinking about health or financial problems we encountered. I can honestly say that 2020 was not a great year, and I am not sad at all that it’s ending.
Actually, the year started off great. The economy was doing well, and commercial refrigeration contractors had more than enough work in supermarkets, restaurants, and convenience stores to keep them busy until the end of the year and beyond. In fact, back in January, several told me that business might have been even stronger, if they could only find people to hire to do the work. Unfortunately, the lack of labor led some to turn down jobs.