The commercial building is evolving to an increased level of intelligence. No longer confined to brick, mortar, and duct systems, the new materials being invested into commercial buildings span the technological gamut from improved sensors to full-on artificial intelligence (AI). The HVAC equipment is being upgraded as well. New products and installation practices are changing how contractors approach their commercial customers. Add to all of this a heightened awareness of personal health, and commercial contractors may find themselves scrambling to meet trending demands.