The other night, I left the office early — around 4:15 — to stop by my bank and cash a check. I had heard the lobby was closed, so I went directly to the drive-up. I was surprised that no one was in line — until I got up to the little tube machine and saw a sign that the bank closes at 4:00 p.m. Obviously, there was no one to discuss this with at that time, so I had to wait until the next day. This time, I went after lunch, and when the teller responded, I asked why the drive-up was closed at 4:00 p.m. rather than its normal 5:00. His response was because of the COVID-19 virus. My reply was, “Does the virus all of a sudden increase at 4:00 in the afternoon?” His response: “Sorry, that’s our policy.”
The next day, I called the bank manager and asked him the same question — and got the same response. I said it made no sense and was an inconvenience for their customers, and he said it was the policy and basically “get off of my back.” As long I was being obnoxious, I decided to take it a step further and asked why the bank lobby was closed.