Jonathan Duncklee Talks about Serving HVAC Customers, Community
Duncklee discusses offering ductless, financing to consumers
As a kid in the mid-‘70s, Jonathan Duncklee remembers the white business phone sitting on the kitchen counter. That phone served as the main line for the business, then called L.H. Duncklee Refrigeration Inc., that Duncklee’s father, Les, had started. Eventually, Les Duncklee grew the company to serve a large portion of Eastern Connecticut and moved into a prime location on Route 1. The company also changed its name to Duncklee Heating and Cooling Inc.
Jonathan Duncklee worked as an apprentice during the summer and on holidays while pursuing a bachelor of science degree in business marketing from Bryant College. There was no plan for Jonathan Duncklee to join the family business. He came to help out during the early ‘90s recession. Les Duncklee also hired a consultant to improve the company’s performance and one of the first untapped resources he spotted was Jonathan Duncklee, who went to work as a salesman.