Frank Besednjak calls himself a “road warrior.” For more than 20 years, Besednjak — president of The Training Source Inc. (dba The Real Frank) — has been crisscrossing the Southeast and Midwest, coaching HVAC contractors on how to run a better business. By mid-March, he’d already hit 52 locations this year, averaging two to three workshops a week.
Then COVID-19 hit. Besednjak, along with the rest of America, was grounded — as were his clients.