With the outbreak of the COVID-19 pandemic, a large number of businesses are transitioning to work-from-home models. Employees accustomed to working from an office are needing to adjust to a new setting, teams are needing to find new ways to communicate with one another effectively, and owners are challenged to continue cultivating a company culture and invest in the training of their employees. HVAC contractors are not immune to these changes.
Tammy Vasquez, senior head coach for Business Development Resources, said that a large aspect of continued success in the transition from office to home is clear expectations. She said that each team member should have a clear job description, a daily task list, and an awareness of the priority of each task involved in their position.