At first glance, using a digital system to manage an HVAC operation seems like an obvious business decision in the 21st century. Yet some contractors continue to resist a full commitment to such a system, sticking with older systems and even pen and paper. Why? Because if done incorrectly, the shift to digital can quickly turn into a nightmare.
To help contractors avoid this situation, ACCA assembled a panel of six representatives from leading software firms at its service managers forum last fall. These industry leaders discussed ways to smooth the transition, from choosing the right system to getting everyone on board — technicians to CEOs.