Attracting and retaining the best customers and employees is a major focus for HVAC contractors, and several speakers at the recent ACCA Service Managers Forum in Dayton, Ohio, addressed the issue. The event drew hundreds of attendees and also featured a tour of Emerson’s Helix testing facility.
“ACCA’s Service Managers Forum is always a worthwhile event, but this year, ACCA stepped up their game with scheduling changes and new and refreshing sessions,” said Brian Stack, president of Stack Heating, Cooling & Electric in Avon, Ohio. He is also chair of ACCA’s events committee and vice chair of ACCA’s board of directors.