As a contractor, you should approach summer the same way professional baseball players approach their season. During the summer, pro baseball players work 24+ days a month and, just like us, they are focused on performing at an elite level. Here is some advice for ensuring you knock the ball out of the park during the summer.
First, you must appropriately distribute the workload among your techs while taking into account each tech’s strengths and weaknesses. Make sure that your scheduling department allocates work that is appropriate for each tech’s capabilities. This will ensure that customers receive superior service. During the chaos of the summer, it’s easy to forget that superior service is our ultimate goal.