ATLANTA — Tim Vellky works with furnaces every day as U.S. national sales manager at Napoleon, and he’ll be the first to admit: Furnaces aren’t the most sexy thing in the world.
“What a lot of customers look for is a product that is dependable, reliable, built with a lot of quality,” he said. “The other thing that most contractors look for is … is a little differentiation. They want something that will set them apart.”