In this troubleshooting situation we have a customer who reports that when they turned on their nine-year-old electric furnace at the beginning of the heating season, they considered that the run cycles may have been excessive. But they didn’t call for service since they though the house seemed to be warm by comparison to the performance they noted from the previous season.
Further into the heating season, however, they realized that the equipment was not performing due to constant operation and the fact that the temperature in the building never reaches a comfortable level.