Repairing refrigeration systems can be challenging at times. The case is running high, it’s full of food, and the customer needs it repaired ASAP. Now it’s up to you to find the problem and get the case temperature down to normal levels — not always an easy task and not always without some complications. Sometimes the issue is finding the problem, and other times, it is making the repair. Both can be problematic and a major challenge for any technician.
When faced with a problem that seems difficult to determine, dive into it and find the issue. Don’t be the technician who walks away or turns it over to another technician. Stay with it, do the research, and get the help you need to find the problem. There is no shame in asking other technicians, wholesalers, or manufacturers for help in solving the problem. This is common practice in our trade, and we all do it. Resolving the problem will only make you a better technician, and the next time you’re faced with a similar problem, you’ll know better how to approach it.