It never ceases to amaze me that every time I am around Jim Abrams, the legendary contractor, I pick up a golden ticket of information. The last time I met with him in Sarasota, Florida, he told me that at the start of every week, he writes down what he believes is the biggest problem that he has in his business, with the goal to have that problem resolved by Friday. In thinking about that lesson and the long list of things I wanted to accomplish this year, I came up with the top three things I need to focus on at my business. I have also developed them into themes, so I can get the team to rally around my priorities.