Coscia Communications & PHCC Partner to Educate Next Generation
Falls Church, Va. — The Plumbing-Heating-Cooling Contractors — National Association's (PHCC) Educational Foundation recently launched an online platform, PHCC Academy®, which includes an expanded focus on customer service and soft skills in the apprentice eLearning courses through partnering with industry expert Steve Coscia and Coscia Communications Inc.
“The greatest impact of the PHCC Academy adding Coscia’s curriculum is that existing and incoming students will have online access to the most relevant soft skills and customer service training in the industry,” said Merry Beth Hall, assistant vice president, workforce development, PHCC Educational Foundation.