Summer is here for much of the country, and the northern reaches will be there soon. Our industry’s peak demand period brings a host of opportunities as well as challenges. How well we actively manage these often determines our performance in all of those Key Performance Indicators for the year. HARDI members are able to see how they are doing by routinely comparing their performance to the industry as a whole with HARDI’s Benchmarking Pillar.
HARDI Benchmarking offers a suite of tools for members to use and keep track of their numbers. The monthly TRENDS report provides regular updates throughout the year on the current economic state of the HVACR industry. HARDI published its annual Distributor Performance Dashboards (DPD) report last month. This tool helps distributor members protect profitability and maximize resources available for customer service.