People fear change for a variety of reasons such as uncertainty, loss of control, complacency and risk aversion. Regardless of the reason, change is about the only thing we can look forward to. For HVAC contractors, the key drivers of change are often the customers. And the HVAC companies who stay closest to their customers and inquire about new preferences and needs will stay ahead of the pack.
My busy travel schedule enables me to serve HVAC contractors throughout the United States and Canada. I have found that the one differentiating factor among the most successful contractors is a willingness to innovate and drive change.