First and foremost, I’m not talking about those crazy reality television or social media over-the-top scenarios with the hair pulling, dish throwing, obscenity screaming, and people getting dragged off the airplane type of situations. The truth of the matter is that most of us don’t live those lives. Most of us don’t particularly like confrontation, and many of us avoid it at all costs, unfortunately to our own detriment.
So what do you do, if after all of your best avoidance techniques fail, you find yourself in the middle of a difficult conversation where folks are just not seeing eye- to-eye?