It seems our industry is becoming “commoditized,” and we are unintentional accomplices. We’re too comfortable swapping equipment and installing silver bullets while moving away from providing true comfort. The one differentiator we have left that few consider is the duct system — the final factor determining how well equipment performs in the field.
It’s no secret that lack of homeowner comfort is a big problem in our industry. Low airflow is abundant due to poor duct design and installation. With this being such a common issue, why do we continue to ignore duct systems and suffer the consequences of doing so?