The outside temperature was 40°F, not really cold for the season but the humidity was high in the air. Moisture had just seemed to be laying in the air for several days.
Bob and Tim were called to a residence which reported a frozen heat pump. They arrived and talked to the housewife and she said, “My heat pump outdoor unit is a solid block of ice. When I look at my neighbors outdoor heat pumps they don’t look like mine. I think something is not right."