The more your business grows, the easier it becomes to lose the personal touch that helped make it successful in the first place. It’s a well-known and unfortunate dilemma many successful business owners face. When a large company maintains a level of customer and employee care that makes everyone feels as if they know the owner personally, it shows. And, it’s one of the reasons Reliable Heating & Air was named The NEWS’ 2015 Best Contractor to Work For in the Southern region.

Reliable is a large-volume residential Trane dealer headquartered in Kennesaw, Georgia. The 38-year-old company, which also provides plumbing and electrical services from its 65,000-square-foot facility, brought in more than $40 million in sales in 2014. While the company employs more than 300 people, it retains a down-to-earth identity carved in the likeness of owner and CEO Dan Jape and his son, company president Daniel Jape.