SightCall Visual Service for ServiceMax Helps Field Techs Solve Problems Faster
Enables technicians to engage in live visual interactions with staff experts
SAN FRANCISCO — SightCall and ServiceMax have extended their partnership with the announcement of SightCall Visual Service™ for ServiceMax, which the companies said provides field technicians with the ability to share field issues and get remote guidance with live video, picture sharing, annotations, and co-browsing technical documentation.
ServiceMax provides the field service industry with software to improve technician efficiency and lower business costs. SightCall Visual Service for ServiceMax is designed to raise field service efficiency to a new level by enabling technicians to engage in live visual interactions with staff experts to share their field issues in real time.