A high percentage of heating and air conditioning companies have been started by individuals with extraordinary technical skills, but not necessarily business or leadership skills. Today, I want to address the issue of leadership.
Every ship must have a captain, and every business needs a leader. I’ve known several individuals who entered the HVAC business with exceptional technical skills, yet lacked business and/or leadership skills. Some of these guys hired someone to run their business so they could continue practicing the technical work they knew and liked.