For years, Jonathan Davis has helped contractors restructure their businesses and train technicians and servicemen. And, regardless of size, one common thread linked them all — a lack of quality service technicians.
“Contractors were refusing to hire students out of traditional trade schools because they couldn’t answer basic technical questions,” said Davis, the founder and CEO, Retail Ready Career Center, Garland, Texas. “Some guys were being hired out of sheer desperation, but there were things they should have known and simply didn’t. It would take two or three months to untrain them.”