As much as I love the HVAC industry, I used to tie a sense of hopelessness to it. I often wonder how many fellow HVAC brothers and sisters have done the same. At some point in our careers, many of us have felt like we’re waging a constant battle of low-price bids and under-appreciative customers.
I was one of these people, until I met National Comfort Institute’s (NCI’s) Rob Falke and Al D’Ambola back in 2000. I had considered a new career in a different industry because I saw no light at the end of the tunnel. I was struggling with the idea of continuing a career in an HVAC marketplace that weighed so heavily on a prevailing low-bid mentality.