Temperatures are on the rise, and as the heat increases and equipment fails, customers can quickly become frantic. And, their concerns are understandable, since air conditioning and refrigeration equipment failures in the commercial market often equate to revenue and product loss.
For example, Don Henley, service and manpower manager with Moore’s Electrical & Mechanical Construction Inc., Altavista, Virginia, pointed out that, in retail, a customer will walk right out of a store if it feels uncomfortable inside.