For some HVAC contractors, the only paper trail they’re interested in is the ream of dollar bills they’re depositing in the bank. These HVAC companies have distanced themselves from physical paper documents and are relying more on digital technology — in the field and at the office — to conduct business. For some, the paperless decision has led to an increase in professionalism, a grander customer perception, and further opportunity to “stack” up the profits.
Michael McGuire, operations manager, AFGO Mechanical Services Inc., Long Island City, New York, has been paperless since February 2010.