The Unified Group scored a big touchdown at its annual Service Management Forum, held in late January in New Orleans. Taking place just before Super Bowl XLVII, in the same city, the football-themed forum was a blowout, according to group leaders and members.
The three-day forum featured Ross Bernstein, an inspirational business speaker, presenting on the first day. “I think that set the tone,” said Jim Bartolotta, managing partner, The Unified Group.