Nov. 7, 2012: Free eBook Provides Tips on Improving Field Service
ST. PAUL, Minn. — To help field service businesses build a strong team, HindSite Software, a provider of field service software, has released a free eBook, 6 Rules for an Awesome Service Department. In it HindSite’s president and founder, David Crary, discusses six things a field staff can do to improve service, and by extension, the business.
When he owned a field service business, Crary said, “I realized how important it is to have professional, competent, and customer-focused field technicians. I wrote this eBook to help other field service businesses learn what I learned.”