If one of your employees calls her boss an insulting or obscene name on her Facebook page, you might think you could fire her without fear of reprisal. But you could be wrong.
One company, American Medical Response of Connecticut Inc. (AMR), found itself in exactly that situation. One of its employees, Dawnmarie Souza, was asked by her supervisor to prepare a report after several complaints about her job performance. Souza, a union member, requested a union representative while she completed the report. Her supervisor denied the request. After her shift ended and she went home, Souza posted insulting and profane comments about her supervisor on Facebook, which spurred comments from other AMR employees. Shortly afterwards, AMR fired Souza, citing complaints about her unprofessional behavior.