One of the biggest fears of anyone — including HVAC contractors — is the fear of change. For business owners that fear is multiplied when it comes time to steer their businesses into different directions and markets. Changing a business direction and a business plan takes a lot of initiative and, in some cases, causes a lot of pain.
One of the biggest changes in the past decade has been a move from the new construction market to service and replacement. The floundering new housing industry has forced many HVAC contractors to rethink their markets and go after the existing home market. This transition requires a lot of retooling, including turning an installation department into a service department — not an easy task.