Headquartered in Buffalo Grove, Ill., HWA provides whole home warranty services to customers through a national network of real estate agents, insurance professionals, relocation companies, developers, title companies, bankers, home inspectors, and mortgage brokers. With the capability and licenses to operate in all 50 states, HWA offers a comprehensive service delivery network, enterprise software, and call center.
In 2010, Direct Energy Services acquired Florida-based Clockwork Home Services to become one of the largest providers of heating, cooling, plumbing, and electrical services, serving more than 3 million households annually in North America, the company said. The addition of HWA will complement Clockwork’s existing business, enhancing its ability to offer protection plans to cover this substantial customer base, noted the company. The Clockwork network includes the One Hour Heating and Air Conditioning, Benjamin Franklin Plumbing, and Mister Sparky brands.