When it comes to hiring the right person for the job, whether it’s customer service, installation and repair, etc., some contractors just fill slots while others find people who are effective in their work and contribute to the overall success of the company. Why have some companies been better at dramatically reducing costly hiring mistakes and — ultimately — turnover? What’s the real secret to successful hiring?
The secret lies in developing a hiring system that works. A system that works is not long and complicated, but rather succinct and effective. In this article, I will describe one way you can reduce turnover and costly hiring mistakes — the assessment screening tool.