If we look too far back, we could say that the greatest innovations in HVACR wholesale-distribution came from something as big as the end of World War II, when labor and supply restrictions were eased and many technological innovations emerged. It may be true, but it was really the same across the entire U.S. business landscape. So in our 85th anniversary NEWS coverage, we asked for a closer-range examination of changes and trends.
We decided to look back a more reasonable 20 years. The largest trend we spotted among these comments was the degree of customization and targeting now available thanks to multiple technology advances.