There have been a lot of changes in the refrigeration business in the recent past — most notably the introduction of new refrigerants like R-410A and energy-efficient products that carry the Energy Star label. But while changes are a natural part of the refrigeration business, there are some constants that remain the same, namely the importance of timely customer service, parts availability, and technical expertise.
These three elements are staples of a successful refrigeration contractor’s business model, in particular, a refrigeration contractor who services and sells restaurant equipment. Some members of ABCO HVACR Supply + Solutions of New York City recently gave some keys to being successful and in demand.