HOUSTON, TX — A Houston hvacr contractor is using its website for more than just a “web presence.” According to Suzanne Debien of Central City Air, the website at www.centralcityair.com is in a “constant state of flux.”

“It appears that most contractors don’t get it,” she said. “What the web is to us is a 24-hour home show where customers can visit us and see how we respond. Our website talks the talk [and] walks the walk.”