May 18, 2005: 'Yes, You Can' Is Message Of QSC Meeting
FALLS CHURCH, Va. - Whether the goal is pricing for profit, providing excellent customer service, or maximizing your energy or health, the message of the July 28-30, 2005, Quality Service Contractors' (QSC) Power Meeting XXIII is "Yes, You Can."
To be held in St. Louis, the meeting will begin with an opening seminar on "Hell Hath No Fury Like a Customer Scorned." Nancy Friedman, the Telephone Doctor, will present a 10-Point Self-Assessment Quiz, which covers 10 areas of sales and service. Participants will discover the gap between where their company is on service level and where it needs to be.